Disclaimer

1. Not a Medical Device & AI Limitations

Not a Medical Device. The Parentflow mobile application and website are designed for wellness tracking, educational, and informational purposes only. Parentflow is NOT a medical device as defined by the U.S. Food and Drug Administration (FDA), the European Medical Device Regulation (MDR), or the Australian Therapeutic Goods Administration (TGA). It does not diagnose, cure, mitigate, treat, or prevent any disease or health condition.

AI Limitations. Some insights, summaries, and recommendations provided by Parentflow may be generated by Artificial Intelligence (AI). While we strive for accuracy, AI technology can occasionally "hallucinate" or generate incorrect, biased, or outdated information. You must strictly verify all AI-generated suggestions with a qualified healthcare professional before acting on them.

2. No Professional Advice or Medical Relationship

The content, data, recommendations and tools available through Parentflow do not constitute medical, legal, psychological, educational or other professional advice. Using Parentflow does not create a doctor–patient or other professional‑client relationship. The information provided is not a substitute for advice from your doctor, paediatrician or other qualified healthcare provider. Users should never rely on the information in or derived from Parentflow as an alternative to seeking professional medical guidance.

3. Consult Qualified Professionals

Always seek the guidance of a licensed healthcare provider or other qualified professional regarding questions about your child’s health, development or wellbeing. Do not delay seeking or disregard professional advice because of information obtained from Parentflow. If you believe your child may have a medical condition, consult a physician or emergency services immediately.

4. No Guarantees or Warranties

General Disclaimer. Parentflow makes no promises, guarantees or warranties about any specific outcomes or results from using the application or website. All information is provided on an “as is” and “as available” basis. We do not warrant that the information will be accurate, complete, up‑to‑date, uninterrupted or error‑free. Any reliance you place on the content is strictly at your own risk.

For Australian Users. Nothing in this Disclaimer excludes, restricts, or modifies any guarantee, right, or remedy implied or imposed by the Australian Consumer Law (ACL) which cannot be lawfully excluded. Our services come with guarantees that cannot be excluded under the ACL. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value.

5. Limitation of Liability

To the fullest extent permitted by law, Parentflow disclaims all liability for damages arising from or related to your use of the services. This includes, but is not limited to, direct, indirect, incidental, special, consequential and punitive damages, loss of data or profits, personal injury or death, and damages arising from leaving a child without appropriate supervision. Your sole remedy in the event of any dispute related to Parentflow is to discontinue using the services.

6. User Responsibility

You are solely responsible for the health and safety of your child. Decisions about childcare, medical treatment and wellbeing should be made by qualified professionals and based on your own judgment. Use of Parentflow should never replace professional advice.

7. General

This disclaimer is provided for general informational purposes and does not constitute legal advice. Regulatory requirements vary by jurisdiction, and you should consult a qualified attorney to ensure compliance with applicable laws. By accessing or using Parentflow, you acknowledge that you have read, understood and agreed to be bound by this disclaimer. If you do not agree to these terms, do not use our services.